Collaboration software is a pillar of everyday operations at large firms as well as small and medium-sized organizations. According to MarketsandMarkets, enterprise collaboration was a $26 billion market in 2016 and could surpass $49.5 billion in value by 2021. There are several key drivers of this rapidly growing demand for collaboration solutions:

  • Multiple devices per user: According to the Cisco Visual Networking Index, 429 million mobile devices and connections were added worldwide in 2016, bringing the total to 8 billion. Almost all mobile network traffic comes from smartphones and tablets with at least a 3G cellular connection, which can perform essential tasks such as joining a video conference or sharing a file with collaborators.
  • Growing affinity for cloud-based services: The appeal of Unified Communications as a Service (UCaaS) in particular has increased alongside a more general shift to cloud computing as the go-to source for IT infrastructure and business software. Global Industry Analysts has projected that the UCaaS market will reach $17.8 billion by 2022 as in-house alternatives become more costly to maintain.
  • New requirements for supporting workers and sites: Effective collaboration tools are crucial to providing cutting-edge services such as online meetings, presence technology and VoIP telephony. These amenities make it easier for organizations to get positive returns on their remote offices and employees.


Each organization will approach collaboration differently, based on which particular UC components are best suited to its size, structure and specifications. Collaboration platforms may feature a wide gamut of products and services, including instant messaging (via XMPP or another protocol), virtualization, call control, Quality of Service (for assured delivery of messages) and collaboration edge for access even in lieu of a virtual private network.

But getting long-term value from any collaboration tool requires more than just a strong set of technical features. An experienced partner such as LaSalle Solutions is equally important in integrating and supporting tech such as a UC/UCaaS suite.





Implementing collaboration the right way

There are several significant pitfalls when setting up a new — or updating an existing — collaboration solution in your organization. One of the biggest potential problems is moving too quickly and overlooking the need for proper design, testing and training. This approach can dampen user buy-in, jeopardizing the potential benefits of the platform.


Related Post: Building Blocks of Effective Unified Communications


Accordingly, it is advantageous to have hands-on professional guidance both during and after implementation. The LaSalle Professional Services Group (PSG) offers close assistance as you select appropriate collaboration technologies and align them with your current organizational requirements. As these needs evolve, LaSalle also ensures that your platform stays relevant and sustainable.


Learn more about how LaSalle PSG alleviates the technology challenges facing your organization.


Elevate your communication system

LaSalle has the expertise to help you find and install modern collaboration tools that work for your entire organization.

Visit our Engineering page or contact us to learn more about how LaSalle can help further your collaboration initiatives.

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Visit our Engineering page to learn more about our collaboration solutions and technologies.

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