Privacy Policy

Online Privacy Statement for LaSalle Solutions, a division of Fifth Third Bank, and its subsidiaries (“LaSalle”)

Your privacy is important to LaSalle. This statement discloses the information practices for all LaSalle online properties (websites), including what type of information is gathered and tracked, how the information is used, and with whom the information may be shared. It does not apply to those sites that do not display or link to this privacy statement or that have their own privacy statements.

In general, you can visit LaSalle on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we may request or need information from you.

Please read the complete Privacy Policy below.

Last Updated: September 30, 2020

Collection of personal information:

We will make every effort to tell you before we collect any personal information from you and will inform you of the purpose of the collection.

“Personal Information” is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, title, company, and other information required to provide information or a service, event, or carry out a transaction that you have requested. There may be a time where we may collect third party personal information such as name, email and phone number, and we will presume that you have the third party’s permission to provide us the information. This information is only collected and used for the purpose stated and that it was intended. Some of the reasons we collect your personal information include:

  • Requesting information about us, our products or services
  • Use of certain features of our products or services
  • Requesting service and support for our products or services and providing such support
  • Placement of a transaction or order
  • Registration to attend an event (webinar, seminar, other)
  • Participation in an online survey
  • Submission of an entry for a promotion
  • Collaboration efforts or participation in discussion groups
  • Registration to membership programs or newsletter subscriptions
  • Customization of content you see

Use of your Personal Information:

LaSalle will only use your personal information in the way we specified when it was collected. We will not subsequently change the way your personal information is used without your consent. Some of the ways we may use your personal information include to:

  • Provide feedback, assistance and support for website items and services.
  • Provide the ability to contact you, and provide you with specific information.
  • Conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary.
  • Understand more about you, so we can personalize newsletters, emails and websites to your preferences.
  • Provide and administer marketing or promotional activities on or through our websites.
  • Provide the ability to create personal profile areas and view protected content.
  • Allow you to forward information to another individual, such as a friend or co-worker who you believe is interested in receiving the information. LaSalle does not store the personal information of the third party. We use the email address and contact name (if applicable) for the sole purpose of sending a one-time email on your behalf.
  • We may post your comments or testimonials and will obtain your consent prior to posting with your personal information, which may include your name, company, title along with your comments.
  • Deliver the Services that you have or have ordered.
  • Meet contract obligations.

Non-personal/Anonymous Information Collection:

In some instances, LaSalle may collect non-personal data (aggregate or demographic) through cookies, web logs, etc. This information is used to better understand and improve the usability, performance, and effectiveness of the website.

In addition, by using some of our services, anonymous network information may be transmitted back to us such as: the health of the service and types of devices attached to the network. With this information we can determine how users are interacting with the service, to assist us with improving it.

Communication Preferences:

Each marketing/promotional email from LaSalle includes instructions on how you can unsubscribe from that particular mailing. You may also unsubscribe from various promotional communications by sending a message that includes your name, email address and specific relevant information about the material that you no longer wish to receive to

These choices do not apply to the receipt of mandatory service communications that are considered part of certain services, which you may receive periodically unless you cancel the service in accordance with its terms and conditions.

Sharing Your Personal Information:

We may share your personal information within LaSalle or for purposes of data processing or storage.  LaSalle will ask for your consent before we use or share your information for any purpose other than the reason you provided it or as otherwise provided by this LaSalle Privacy Statement. To let us know your preferences, we will require an action on your part, such as checking the appropriate option, to indicate your consent.

We may also share your personal information with business partners or contractors in order to provide a requested service, including processing and shipping orders, hosting websites, event and seminar registration or providing customer support. We only provide these third parties with the minimum amount of personal information necessary to complete/provide the requested service, and the third parties are not permitted to use your Personal Information except for the limited purpose of completing/providing the requested service.

LaSalle may collect and possibly share personal information and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected or potential fraud, brand protection matters, situations involving potential threats to the physical safety of any person, violations of LaSalle’s terms of use, or as otherwise required by law.

We may respond to subpoenas, court orders, or legal process by disclosing your personal information and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims and use your personal information in this regard as appropriate.

Security of Your Personal Information:

LaSalle secures your personal information from unauthorized access, use or disclosure by storing it on computer servers in a controlled, secure environment.

We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality.

Supplementing Information:

From time to time we may supplement personal information collected on our website with information from other commercially available sources that we deem credible, such as business contact databases. This is to help us maintain the accuracy of the information we collect and help us provide a better service.

Linked Websites:

LaSalle websites may contain links to other websites and services that are outside our control and not covered by this LaSalle Privacy Statement. Please be aware that we are not responsible for the privacy practices or content of such other sites. We encourage you to review the privacy statements posted on these (and all) sites you visit.


If you participate in a Webinar or discussion forum on a LaSalle website, you should be aware that the personal and other information you provide there will be made broadly available to others, and can be read, collected or used by other users of these forums, potentially inside or outside LaSalle, who have access to that discussion. This personal information collected could also be used to send you unsolicited messages. Also, please recognize that individual webinars and forums may have additional rules and conditions. Each participant’s opinion on a discussion is his or her own and should not be considered as reflecting the opinion of LaSalle. We are not responsible for the personal information or any other information you choose to submit in these venues.

Questions or comments?

We value your opinions. Should you have any questions or concerns regarding this LaSalle Privacy Statement, or about handling of your information, you should contact LaSalle directly at Before LaSalle is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will endeavor to respond within an appropriate timeframe.

Updates to this LaSalle Privacy Statement

This website and privacy statement is maintained by LaSalle and may be updated at any time, so please review it frequently. We will note the date of any changes to this privacy statement. Your continued use of the LaSalle website after any change will signify and confirm your assent to those changes.

Home         About Us        Blog        Careers        Contact Us        Privacy Policy

©2021 LaSalle Solutions. All Rights Reserved.